SLEMAN SMART REGENCY: SYNERGIC AND SIMULTANEOUS BUREAUCRATION REFORM IN SLEMAN REGENCY

Abstract

This study aims to describe and analyze the development of SMART City sebagai reformasi birokrasi secara sinergis dan simultan di Kabupaten Sleman. A case study in Sleman Regency with triangulation of interviews, observation, and documentation in data collection technique. Data processing procedure with display, reduction, conclusion, and triangulation. The welfare state could prosper its people when the state was able to provide quality services. Quality services required bureaucratic reform, not just the professionalism of the state civil apparatus or simply the standard operating procedure, or only on the institutional. Total bureaucratic reform in which synergy and simultaneous institutional reformation, management, and human resource development were carried out. Total bureaucracy reform could be realized when the implementation of government both central and regional use information technology and telecommunications. Smart city was a real form of bureaucratic reform by utilizing information and communication technology. Smart city could improve the competitiveness of a region in all areas including the economic field.